Respecting your privacy
MST is committed to respecting your right to privacy and protecting your personal information. We are bound by the National Privacy Principles in the Australian Privacy Act 1988 (Commonwealth, as well as other applicable laws and codes affecting your personal information. Our staff are trained to respect your privacy in accordance with our policies and procedures.
About this Privacy Policy
This Privacy Policy outlines how we manage your personal information. It also describes generally the sorts of personal information held and for what purposes, and how that information is collected, held, used and disclosed.
Our Privacy Policy applies to all your dealings with us whether via our websites or through one of our employees or agents.
Collecting your personal information
If you are acquiring or have acquired a product or service from MST, it will collect and hold your personal information for the purposes of:
- providing you with the relevant product or service
- managing and administering the product or service
MST may also collect your personal information for the purpose of letting you know about products or services from MST, or promotions or other opportunities, in which you may be interested.
The information collected may include your name, telephone numbers, postal or email address and information of your affiliated organization(s).
We will, if it is reasonable or practicable to do so, collect your personal information from you. This may happen when you fill out a product or service request or when you give us personal information over the telephone or through MST’s websites.
In certain cases, we collect your personal information from third parties. For example, from a publicly available source of information.
Disclosing your personal information
MST does not share or disclose your personal information to any third party.
Marketing our products and services
We may use your personal information to administer and manage your product and service requirements related to dealings with MST and to let you know about products, services, promotions or other opportunities from MST in which you may be interested. You can contact us at any time if you no longer wish us to do so (add link to Contact us)
Keeping your personal information accurate and up-to-date
We aim to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date. We will take reasonable steps to make sure this is the case. This way we can provide you with better service.
If you believe your personal information is not accurate, complete or up to date, please contact us.
Protecting your personal information
We store information in different ways, including in paper and electronic form. The security of your personal information is important to us and we take reasonable steps to protect it from misuse and loss and unauthorised access, modification or disclosure. Some of the ways we do this are:
- confidentiality requirements for our employees
- document storage security policies
- security measures for systems access
- access control for our buildings
Your privacy on the Internet
Our Websites
We take care to ensure that the personal information you give us on our websites is also protected. We do not collect Cookies.
Your sensitive information
We will only collect your name, telephone numbers, postal or email address, information of your affiliated organization(s) and your research interests (published or directly communicated). We do not collect sensitive information.
Resolving your privacy issues
If you have any issues you wish to raise with MST, or would like to discuss any issues about our Privacy Policy, then you are able to do so a number of ways:
Contacting Us
For more information or questions about our Privacy Policy, a complaint or request for deletion of your personal information, please email us at info@microbialscreening.com